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To our Prospective Clientele,
It's a very tough decision trying to pick a Realtor who will best represent you in a Real Estate transaction. You are never sure if all the promises that are made by the Real Estate Agent will actually develop into reality during the course of the advertising, marketing, negotiation and administrative functions which will lead to a successful Close of Escrow......and be beneficial to you, the client.
We feel the best way to tell you about our projected service and eventual success is to allow our past clientele to tell our story for us. Please refer to the following customer comments to explain how we handle our Real Estate business transactions:
Joe & Jan We thought you did an outstanding job in selling us our home. I just can't think of any way for you to improve. We wish you the very best.
Dan & Nancy I never thought there was much of a difference among realtors until we met you. From our perspective, It seemed realtors all use the MLS, all have open houses, all have signs and all use the internet. From you we learned that a good realtor is a marketing professional who understands the product, understands the market and knows how to match the two. You sold our house in three days, at full price to qualified buyers. We couldn't wish for a better outcome. Thanks. All the Best
Mark & Norma Mark & I cannot thank you enough for the care you gave us, especially since there were so many miles involved. You took great care of us and again thank you so much.
John & Ginger We recently completed a 2+ week trip to try delivering motor homes. It was an interesting couple of weeks and we are going to go back to Elkhart in mid May and hopefully do it for most of the summer. During our trip the proceeds from our home sale were wired into the account and as you can imagine, we were relieved to have the sale complete.
The purpose of this letter is to let you know how pleased we were with your service. The house was on the market in a very challenging time and we respected and appreciated the dilligence you showed in actively marketing the property through open houses and other contacts. You did everything a seller could hope for and expect from a real estate professional. In my mind, more important than the professionalism you exhibited as realtors was the fact that your word could be trusted without question. We made a number of revisions to the listing in phone conversations and each and every change was made exactly as represented. Unfortunately, honesty is becoming a rare commodity and I am thankful to have dealt with a couple that still exhibits the old time honesty that I respect, and is so much needed in today's business world. Sincerely
Jack & Janet We were very impressed with the manner in which our house was sold. Especially the number of Open Houses. Thank You.
Bill & Arlene Sorry we can't give you any ideas on how to improve. We were very pleased with your service. Your friendlyness and willingness to help was impressive. The return address labels with our new address you made have been a real time saver. Thanks!
John & Sandra ( referral clients ) We feel you did a terrific job in such a short time. You went out of your way to keep us and Joe informed. We couldn't have asked for better service. looking forward to being your neighbor. Thanks again!
Gary & Claire We were extremely pleased with all you did to help us buy our little dream cottage. You stayed with us and kept us informed every step of the way, which was very important to us. We never felt out of the loop.
Joe & Jan As a way of thanking you for the excellent and professional manner by which you handled the purchase of our home, we hope you both will enjoy a nice dinner with this certificate. We especially want to thank you for patiently answering our questions , for always keeping us informed and for the caring way in which you responded to our needs. Thanks so much.
John & June We are happy with all the help you have given to us. It has been a pleasure to work with you and now we feel we have an extended family member with the both of you. Best Regards.
Mark & Liz ( referral clients ) We both are very pleased with the way you handled our condo and don't think you could have done anything better. It is nice to deal with a realty agent that is so much on the ball. We really appreciated your fast responses to all the questions we asked. You're the best!
Bill & Donna You did a great job! You were speedy in getting everything together. Can't think of anything that needs improvement.
Al & Sharon We are very pleased with the professional way we were treated and your efforts to keep us informed at all stages of the purchase. Thanks!
Curtis & Donna ( referral clients ) You were very helpful and insightful. You thought of issues we wouldn't have considered. Your guidance assured us of a successful conclusion to this sale. Thanks again.
Mike & Joanne You were one of the most professional Realtors that I have had the pleasure of working with. You provided good objective perspectives that enabled us to make the proper decisions. As you know, I am a real estate broker. I'm not easily impressed. Your service was impressive.
Mike & Tana ( referral clients ) Thanks so much for selling our home. It was on the market quite a while & after we switched to you it sold in 14 days at full price! Thanks again
Dave & Beth Received your voicemail yesterday inquiring on how things were going for us with our new home, and want you to know we are very happy! We would like to thank you for your thorough and professional services in assisting us with finding a new home, negotiating the contract, and then monitoring the process all the way through closing. We are impressed with the individualism you showed us in listening to our needs and focusing on those rather than trying to promote your own agenda as some realtors do. We would not hesitate to use your services again and will recommend you to others without reservation. Thanks!
Don ( referral client ) Well it doesn't seem possible, but I have arrived at my new home in Maui. Thanks for all your help and professionalism in selling my property in Mesa, Arizona. Not an easy task for a nearly 78 year old widower man to even accomplish and without your help, I wouldn't have. May God Bless you both a lot and may we meet again one day should you visit Maui. Fond Alohas.
Marilyn ( referral clients ) I want you to know how much I appreciate all your help with my son. It means a lot to me, since I am out of state. The house is going to be BIG step for him, but I am confident that it will be a GREAT one for him too! Thanks so very much for everything!
Ashley ( referral client ) Thank you for your professionalism in helping me to find my first home. I will recommend you to anyone I meet who is in need of an agent.
Eric ( repeat clients ) Thanks again for your help through our recent transaction. I found the service you provided to be professional, friendly and thorough. It appears that you worked well with the seller's agent to make it a smooth transaction. While there were some challenges with the house when we moved in, your assistance in getting AHS to perform was invaluable. I think that we both learned a lesson about moving to a new house in the middle of the Phoenix summer. I would definitely hire you in the future and also recommend you to anyone looking to buy or sell property.
Phil & Sally ( referral clients ) We are almost settled in our home, here in snowy Minnesota and want to let you know how much we appreciate all you did to make this move successful..... Our thanks to both of you for the quick sale of our home and the many nice things you have done for us. We are still amazed at how everything went. We are convinced we had the right Realtors!
Ron & Diane ( repeat clients ) We want to thank you so very much for all you did for us in finding a home. Our transition here was difficult enough, but you made finding a new home very easy and smooth. We know that God placed you in our lives, & to Him we are grateful!
and a couple of years later when it came time to transfer again....
You are the best realtor we could ever have had! All your hard work and efforts, positive words....all, really kept us going! We thank God that He put you in our lives! Thank you, from the bottom of our hearts! We will always be grateful for everything youv'e done and the friend you have become! Thanks again! God Bless You!
Gletha ( referral client ) I appreciate the extra time and effort that you put in since I wasn't in Arizona while getting my condo sold. "You said you would get it sold and you did". Thanks again.
Frank & Ann ( repeat clients ) You did a great job for us, both selling and buying. Ann and I have been buying and selling homes ( 9 ) for 35 years. You are by far the most professional. Thanks
Chad & Kellye ( repeat clients ) We would like to take a moment to say thank you! Thank you for finding us our first new home! What a blessing it was to spend Easter in our new home...and what a blessing you are. We have been very busy painting and making the house a home. We have already had some family stay with us! How neat it was to actually have room for everyone. Once again, thank you for everything!
Kathy ( repeat client ) You made my experience of selling my home very wonderful, thank you! I appreciate how you're always available to answer any questions I may have, and you are great about informing me of details I would have overlooked. Everything went smoothly with the sale of my home, and I would definitely recommend you to anyone thinking of buying or selling property. Thanks again!
Rob ( referral client ) I'm extremely satisfied!! Thanks for a job well done!
Jonna & Shayne ( referral clients ) We were so impressed with your service. We have never heard of a Realtor as great as you have been. Even our extended family couldn't believe the service we received. Thank you for everything!
Helen & Edgar ( referral clients ) ..you were a great help in selling my brother's home in Mesa. "You got the job done", thank you! Thank you also for your weekly calls to inform me what was going on. I'm very happy that my friend gave me your telephone number. Thank You for everything!
Bill & Ann ( repeat clients ) We are still surrounded by boxes but things are starting to come together slowly but surely. It feels so good to be here and I am sure we made the right decision to get back to the south. Thank you for all your time and patience during the listing and sale of our condo. As always, a job well done. It is hard to believe that we have been associated for nearly ten years. Time does fly. Our last transaction with you provided the highest resale value within the complex. Thank you again.
Chris & Sachiyo ( referral clients ) ..you did a good job. Your customer service was great and continues to be. I have no complaints at this point and would be happy to refer you to anyone I know.
Gus & Tammie ( repeat clients ) We are very appreciative of all you did for us. Thank You !!
Andy & Leyla ( referral clients ) Thanks so much for all you have done for us over the last little while. We have been dreaming of owning our own home for years now, and it seemed so far away from becoming a reality.....that is, until you stepped in. We really didn't know what to expect and you just made it all so easy for us. You have won us over completely and will have our business and friendship for many years to come. Hopefully we can return the favor by recommending many more friends and family members in the near future. Thanks again for everything!
Judy ( referral client ) Thank you so very much for finding my perfect home. As you said, I would know it was the one for me when I walked in the front door! ........your help throughout has been professional and so appreciated. I will definitely refer you to anyone I know that is looking to buy or sell.
Joel & Tina You didn't have to do what you did...and that's what made it so nice.
Al & Annie Not a day goes by, that we don't think of you. Your kindness meant more to us than you will ever know. We still can't believe we were able to sell both homes so fast, thanks to you. How lucky can we get.
Thank you to all our great clients!! Our real estate business is 95% referral based. In order to keep our referral precentage this high, our promise to you is to provide only the very best professional and ethical services during your next real estate transaction. Our goal is to have you refer us to our next client and to become your lifelong realtors!
Margie & Mike Ginnaty
DPR Realty, LLC
(602)573-9000 or ginnaty@hotmail.com
Check out our website: www.ginnaty.com
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